For service, AMC and field service businesses
AMC, service contract and field service software with GST billing for Indian businesses
VIBWERA™ runs service contracts on the same books as everything else: AMC and warranty contracts with renewals, scheduled preventive visits, service tickets, spares consumed on jobs, contract and per-visit billing with GST, and profitability by contract and customer.
VIBWERA is an India-first cloud ERP for businesses that sell and service equipment or run maintenance contracts. Contracts, visits, tickets, spares and billing post into one ledger, so a renewal raises a GST invoice, spares used on a job leave stock at cost, and you can see what each contract really earns without a spreadsheet.
What a service business usually pays for separately
Service firms often run billing in one app, contracts and renewals in a spreadsheet, tickets on WhatsApp and spares stock in another tool. Here is where each of those sits in VIBWERA.
- Usually a separate toolIncluded in every VIBWERA plan
- GST billing and accounting appAccounts, GST, e-invoicing and e-way bills
- Contract and renewal tracker (often a spreadsheet)AMC and warranty contracts with renewal reminders
- Ticketing or job-sheet toolService tickets, scheduled visits and technician hours
- Spares and stock toolSpares issued to jobs, costed into the same stock ledger
- CRM for enquiries and renewalsSales CRM pipeline with deals, activities and reminders
- Payroll softwareTechnician payroll with PF, ESI, PT and TDS
Starter
₹1,499/month (₹14,999/year)
Growth
₹3,999/month (₹39,999/year)
Enterprise
From ₹9,999/month, quoted per group
All prices ex-GST, every module included. Compare plans. We work out your saving on your own data in the demo.
Questions service and AMC businesses ask
Can VIBWERA manage AMC and warranty contracts?
Yes. Each contract carries the customer, covered equipment, period, value and visit schedule. Renewals are flagged before expiry and a renewal raises its GST invoice from the same record.
How are preventive visits and breakdown calls handled?
Scheduled visits are generated from the contract; breakdown calls are logged as service tickets. Both record the technician, hours and spares used, and close against the contract or as a chargeable job.
Are spares used on a job taken out of stock?
Yes. Spares issued to a ticket or visit leave inventory at cost and post to the job, so stock and contract profitability stay correct without a separate entry.
Can I bill per visit as well as per contract?
Yes. Contracts can be billed upfront, in instalments or per visit, and chargeable calls outside the contract are invoiced from the ticket, all with GST worked out for you.
Can I see profit by contract or by customer?
Yes. Contract revenue is set against spares, technician hours and other costs posted to it, giving profitability by contract, customer and branch.
Can our front-desk staff bill without seeing our costs?
Yes. The Service Advisor and Billing User roles can raise and post sales, while purchase cost and stock valuation are hidden from their screens.
Can we track serial numbers of the equipment we service?
Yes. Serial and IMEI numbers can be registered — including for stock you already hold — chosen on invoices, and each serial keeps its own history.
Does it cover multiple branches and GSTINs?
Yes. The Growth plan covers multi-branch with up to three GSTINs; Enterprise covers multiple companies and unlimited GSTINs.
What does it cost?
One subscription with every module included: Starter ₹1,499 a month, Growth ₹3,999 a month, Enterprise from ₹9,999 a month quoted per group. All prices are ex-GST.
See it on one of your own contracts
In a short demo we walk one of your AMC contracts from visit to invoice to profit, then set up your 21-day trial.
Request a free demo