This page sets out the current practices and terms of Dynamixe Digital Solutions India Pvt. Ltd. for this website. It is a plain-language summary, not legal advice, and it does not replace the VIBWERA subscription agreement, which governs use of the platform itself. Please review it with your own advisor before relying on it.
Who we are, and our role
This website is operated by Dynamixe Digital Solutions India Pvt. Ltd. ("D.Digi", "we", "us"), Bangalore, Karnataka, India. For personal data you submit through this website, we are the Data Fiduciary under the Digital Personal Data Protection Act, 2023 (DPDPA). For personal data that a subscriber loads into, or generates within, its own VIBWERA tenant, the subscriber is the Data Fiduciary and we act as a Data Processor on the subscriber's instructions under the subscription agreement. Our registered office address is listed in the footer of this site.
Personal data we collect
Through the demo request and contact forms: the name, work email address, company name, phone number and message you choose to provide, together with the page the request came from and the date and time of submission. Through ordinary operation of the site: technical request logs needed to serve pages, keep the site available and prevent abuse. We do not run advertising or cross-site tracking on this website, and we use only the storage strictly necessary for the site to function. We do not knowingly collect special or sensitive categories of data through this site, so please do not include such details in a message.
Why we collect it, and on what basis
We use enquiry data only to respond to your enquiry, arrange and follow up a demonstration of VIBWERA, answer questions on scope, pricing and implementation, and keep a record of the request. We process this on the basis of the consent you give when you submit the form, and for the limited legitimate uses permitted under the DPDPA, such as security and fraud prevention. We do not sell personal data, we do not share it with third parties for their own marketing, and we do not use it for automated decision-making about you.
Notice, consent and withdrawal
The enquiry form tells you what we collect and why before you submit it. You may withdraw your consent at any time by writing to info@vibwera.com, and we will stop processing your data for enquiry purposes and delete it unless we are required to retain it. Withdrawal does not affect processing already lawfully carried out before we received your request.
Your rights as a Data Principal
Under the DPDPA you may ask us for access to a summary of the personal data we hold about you and how we process it; ask us to correct, complete or update it; ask us to erase it; nominate another individual to exercise your rights in the event of your death or incapacity; and raise a grievance about how we handle your data. Write to info@vibwera.com with enough detail for us to identify your record. We respond within the timelines prescribed under the DPDPA and its rules, and we will tell you if we need more information or if an exemption applies.
How long we keep it
We keep enquiry records only as long as needed for the purpose you gave them for — dealing with your enquiry and any resulting discussion — and thereafter only where a legal, tax, accounting or dispute-related obligation requires it. When neither applies, the record is deleted. If you ask us to erase your enquiry earlier, we will do so subject to those obligations.
Security safeguards
We apply reasonable security safeguards appropriate to the data we hold: access to enquiry records is restricted to the people who need it, access is authenticated and logged, data in transit is encrypted using TLS, and administrative access is limited. No method of transmission over the internet or of electronic storage is completely secure, so we cannot guarantee absolute security; please do not send confidential business or financial details through a website form.
Service providers and storage location
We use a small number of service providers to host this website, store enquiry records and send email, each engaged under written contract with confidentiality and security obligations, and each permitted to process the data only on our instructions. Enquiry data submitted through this site is stored in India, as is data held in the VIBWERA platform. Where any limited processing or support involves access from outside India, it takes place only as permitted under the DPDPA and under contractual safeguards. We can share details of our current providers on request.
Children's data
This is a business website. It is not directed at children and we do not knowingly collect personal data of anyone under 18 through it. If you believe a child has submitted data to us, write to info@vibwera.com and we will delete it.
Personal data breaches
If a personal data breach affecting data we hold as Data Fiduciary occurs, we will notify the Data Protection Board of India and the affected Data Principals in the manner and within the timelines required under the DPDPA. Where we act as a Data Processor for a subscriber, we will notify that subscriber without undue delay so it can meet its own obligations.
Grievance redressal
For any privacy question, request or complaint, write to the Grievance Officer, Dynamixe Digital Solutions India Pvt. Ltd., at info@vibwera.com, or to support@ddigi.in, marking the subject "Data privacy grievance". We will acknowledge and respond within the timelines prescribed under the DPDPA. If you are not satisfied with our response, you may escalate the matter to the Data Protection Board of India.
Changes to this notice
We may update this notice as our practices, our service providers or the applicable law change. The version in force is the one published here, identified by the "last updated" date above. Material changes affecting how we use enquiry data will be reflected here before they take effect.
